Can You Uploaded Medical Records From Ebenefits

How exercise you Assemble Evidence for a Claim for VA Benefits?

One of the most challenging activities of preparing a claim for benefits is gathering evidence. Yous tin can rely on VA for doing this for you, but the probability is very high that so doing will upshot in an unfavorable decision.

Obtaining Service Handling and Personnel Records for an Original Filing

VETERANS MILITARY RECORDS REPOSITORIES

National Personnel Records Center in St. Louis, Missouri (NPRC)

National Personnel Records CenterThe National Personnel Records Center (NPRC) is an office of the National Archives and Records Administration (NARA). Located in multiple facilities in the St. Louis area, the Center stores and services over 4 million cubic feet of military and civilian personnel and medical records dating back to the Spanish-American War.

In the mid 1950s, the Section of Defence constructed the then-named War machine Personnel Records Center in Overland, Missouri – a location s of the current new edifice. In the years that followed, military personnel, medical, and organizational records of each military service department were relocated to the Overland facility. A new larger building you meet hither was completed and occupied in 2012.

When the original Military Personnel Records Center in Overland was constructed in the 1950s, it was not equipped with a burn down suppression system. In 1973, a massive fire at the Center destroyed somewhere between xvi million to 18 million records documenting the military service of Army and Air Force veterans who separated between 1912 and 1964. Though the fire occurred almost 45 years ago, the Middle continues to service approximately 200,000 requests per year which pertain to records lost in the fire. When responding to fire-related requests, technicians attempt to reconstruct the basic service tape past using auxiliary records such as pay vouchers and/or by obtaining documents from other official sources. Though the Center is normally able to reconstruct basic service information, information technology is oftentimes impossible to reconstruct consummate records of awards and decorations.

Today, NPRC holds approximately threescore million official armed forces personnel files. Its holdings also include Service Treatment Records, clinical records from armed forces medical treatment facilities, auxiliary records such every bit pay vouchers and service name indexes, and organizational records such as morning time reports and unit rosters. NPRC stores these records in both paper and microfiche.

NPRC'south military records facility receives between 4,000 and 5,000 correspondence requests each solar day from veterans and their next of kin also equally requests from various Federal agencies, members of Congress, the media, and other stakeholders.

The Center receives between 5,000 and 7, 000 requests each week from the Department of Veterans Diplomacy and other federal agencies requiring the transfer of original records to the Document Intake Facility in Jainesville, Wisconsin for scanning into VBMS. These paper records are non returned to the Center. These records requests are normally serviced within two business days.

Despite the original thought in 1960 for the NPRC to serve as the sole central repository for information needed to verify veterans' rights and benefits, beginning in the early on 1990s, the Armed services Service departments stopped retiring MEDICAL RECORDS, NOW CALLED SERVICE Handling RECORDS, to NPRC and instead retired them directly to the VA. Equally a effect, the NPRC does non have direct access to modern Service Handling Records. This change was implemented by the Army in 1992; the Air Force, Navy and Marine Corps in 1994; and the Coast Guard in 1998.

In the late 1990s and early 2000s, the Armed services Service departments likewise stopped retiring official MILITARY PERSONNEL FILES to NPRC, instead retaining them in-house digital form. This change was implemented past the Navy in 1995; the Marine Corps in 1999; the Army in 2002; and the Air Forcefulness in 2004. The Coast Baby-sit continues to retire hardcopy personnel records to NPRC.

The Military Services use their electronic personnel records systems to answer to routine correspondence requests from veterans and other stakeholders. With the exception of the Department of the Army, the NPRC refers correspondence requests for these records to the advisable military section for servicing.

In 2007, the Department of the Army entered into an agreement to allow the NPRC to admission a joint Section of Defense force database called DPRIS to retrieve electronic personnel records for the purpose of responding to routine correspondence requests from veterans and other stakeholders. As a result of that conclusion, NPRC now processes records requests directly instead of sending those requests to the Section of the Army.

The Air Force, Navy, and Marine Corps go along to service their ain personnel records and respond to routine correspondence requests from veterans and other stakeholders through request.

Official Military Personnel File OMPF

Paper PouchThe National Archives' National Personnel Records Center (NPRC) stores records of private military service pertaining to sometime service members who no longer have a service obligation. Included are records of veterans who are completely discharged with no remaining reserve commitment, or who are retired or have died. Records are usually transferred to NPRC within six months after these events. NPRC does non take records of members who are still in the active or inactive reserves or in the National Guard. The records of each military machine service section on file at NPRC are listed on the NPRC website.

The Official Military Personnel File (OMPF) is primarily an administrative record, containing data about the subject's service history such as: date and type of enlistment or appointment; duty stations and assignments; training, qualifications, performance; awards and decorations received; disciplinary actions; insurance; emergency data; administrative remarks; date and blazon of separation or discharge, retirement including DD Course 214, Written report of Separation, or equivalent; and other personnel actions. Detailed information almost the veteran's participation in battles and military machine engagements is NOT contained in the record.

Personnel Records in the OMPF

For most armed forces personnel records since the late 1960s the following information may be part of the record. Non everyone volition have all these items. Most files do not have photographs; few have restricted items.

  DD 214/DD 215

  Performance/Evaluation Reports

  Service Verification/Computation

  Commendatory Items

  Officer Appointment/Termination

  Derogatory Items

  Enlistment/Extensions

  Sensitive/Restricted

  Service Acknowledgment/Agreements

  Photographs

  Belch/Separation/Retirement

  Dependent Support/Eligibility

  Prey/Expiry

  Personal History/Evaluation/Biography

  Active/Reserve Orders/Endorsements

  Loan/Tuition Assistance/Eligibility

  Promotion/Advancement/Reduction

  Alter/Correction/Verification/Proof

  Service/Armed forces Didactics/Training

  Medical/Physical/Examinations/Findings

  Noncombatant Education/Training

  Miscellaneous Administrative Documents

  Service Condition/Changes/Revisions

  Qualifications/Licenses/Certifications

  Chronological Assignments History

  Security Admission/Clearance/Screening

For Records from 1990 to the present, many more items may be filed:

OMPF Outpatient Medical Treatment Records – Called Service

Treatment Records (STRS) Many OMPFs contain both personnel and active duty health records. Wellness records cover the outpatient, dental and mental health treatment that onetime members received while in military machine service. Health records include induction and separation physical examinations, as well every bit routine medical care when the patient was non admitted to a hospital. In comparison, clinical records were generated when active duty members were actually hospitalized while in the service. Typically, these records are NOT filed with the health records merely are available elsewhere in the Centre.

In the 1990s, the armed services services discontinued the practice of filing the health tape with the personnel record portion. In 1992, the Army began retiring about of its former members' health records to the Section of Veterans Affairs (VA). Over the next six years, the other services followed adapt with the Air Force, Navy and Marine Corps in 1994 and Coast Guard in 1998. In 2014, the military services discontinued the practise of retiring the records to VA, retaining them in-house.

Inpatient Clinical Records

As mentioned in the previous section, clinical or hospital inpatient records are not kept in the OMPF binder. These paper records, upward until the time that the armed services service organizations decided to retain all records on their computer systems, are kept in some other location in the NPRC and are retrieved when a records asking is initiated.

A clinical record is one where the service fellow member stayed at least i dark overnight in a hospital. These records are not stored under the service member's name just are stored in the athenaeum of the military hospitals which are kept in the NPRC. When requesting these records the veteran must specify the military hospital name, location, dates or approximate month and year of treatment.

The 1973 Burn at the Overland Facility

On July 12, 1973, a disastrous fire at the Armed forces Personnel Records Center – the original records repository south of the new facility – destroyed approximately 16 million to 18 million Official Armed services Personnel Files (OMPF). The records affected were:

Branch

Personnel and Menses Affected

Estimated Loss

Army

Personnel discharged November one, 1912 to January i, 1960

fourscore%

Air Force

Personnel discharged September 25, 1947 to January 1, 1964 (with names alphabetically after Hubbard, James E.)

75%

No duplicate copies of these records were always maintained, nor were microfilm copies produced. Neither were whatever indexes created prior to the fire. In add-on, millions of documents had been lent to the Section of Veterans Diplomacy earlier the fire occurred. Therefore, a consummate listing of the documents that were lost is not available. Withal, in the years following the fire, the NPRC collected numerous auxiliary show that is used to reconstruct basic service information.

Department of Veterans Affairs Records Management Eye (RMC)

This facility is located 6 miles directly southward of the NPRC in the Goodfellow Federal Center – a suburban office park situated on a 62.five acre, with 23 buildings comprising the campus. The RMC is one of many federal and civilian organizations housed in this huge complex.

Records Management CenterThe buildings that now stand for the Federal Eye were built in 1941 past the Department of Defense and were utilized every bit an Regular army minor arms munitions plant to support the Globe War 2 endeavour. During the war, approximately 16,000 employees worked at the complex manufacturing .xxx and .50 caliber ammunition.

In 1992, the Service Medical Records Center (SMRC) was established to receive Service Treatment Records (STRs) straight from the armed services service branches upon a service fellow member's discharge from agile duty service. The aim was to bypass the NPRC in order to facilitate a more efficient fashion for Regional Offices to obtain medical records. Medical records would no longer exist requested from the National Personnel Records Center.

The Army was the starting time service branch to retire medical records to the SMRC in October 1992, with the Marine Corps, Navy and Air Strength following in 1994, and the Coast Baby-sit in 1998. In October 1995, another VA agency and the SMRC merged to go the Records Management Eye. Over time, the RMC's holdings grew to include more than seven million paper records, roughly half of which are inactive merits folders relocated from VBA Regional Offices (ROs), the other half consist of "stand-lonely" (i.e. not within a VA claim binder) STRs. In 2012, the RMC had outlived its usefulness as VBA'southward principal resource for managing paper medical records.

By 2012, VBA made pregnant strides toward a long-held goal of converting its Compensation merits processing to a paperless surround. Past mid-2013, all 56 VBA Regional Offices and the Appeals Management Center had converted to the Veterans Benefits Management Organization (VBMS). VBMS is a estimator arrangement used to develop awards from applications for Compensation claims.

The advent of an electronic folder ("eFolder") within VBMS eliminated the need for producing paper and establishing physical claim folders, which had been VA's business practice for the better part of a century. Further, the Department of Defense (DoD) appear it would scan its own STRs beginning in January 2014, eliminating the need for the RMC to deliver paper copies.

As VBA transformed into a paperless environment, the RMC began its transformation into a centralized resource for VBA providing specialized services in a digital environment. Straight services are now provided to Veterans, their families and Survivors, as well various standing services in support of VBA'due south claims procedure.

In September 2012, the RMC successfully launched its own scanning unit of measurement. The Browse Unit has served since 2012 as a supplemental resource to VA's contract vendor in Janesville Wisconsin, which provides the bulk of conversion services. Maintaining scanning operations and noesis in-house provides the agency flexibility and helps mitigate contract risk. The RMC's Scan Unit of measurement remains VA'due south largest internal scan resources for the conversion of records and document upload to VBMS.

In Oct 2012, an employee recommended the RMC assume the VBA workload for Freedom of Information Act (FOIA) and Privacy Act requests. The proposal was approved by the Under Secretarial assistant for Benefits in 2013. A team from VBA's Part of Field Operations worked with the RMC to develop the concept for centralizing Compensation-related FOIA and Privacy Act requests. A airplane pilot was conducted with five stations from March to June 2014, and the national FOIA request workload was fully transferred to the RMC by March 2015.

For the first time, VBA is completing FOIA and Privacy Act requests in an electronic environment. All requested records are downloaded from VBMS and merged into a PDF file, reviewed, redacted or withheld as appropriate in accordance with law, and the finished product is burned to a CD and mailed to the Veteran for use on a personal reckoner. The RMC receives 125,000 to 150,000 requests annually.

To help support this workload, the RMC successfully transitioned staff from the previous, newspaper-based missions such as processing incoming medical records from the service branches, which ceased as planned in December 2013. Removing the ancillary mission of FOIA and Privacy Act requests from Regional Office responsibility has allowed VBA to redirect Regional Office resources to supporting its cadre mission of adjudicating and delivering benefits to Veterans, their families and Survivors.

A tertiary mission of the RMC in the digital environment is to serve equally liaison for National Guard and Reserve component medical records. Obtaining these records has long been a challenge inside VA, as there are more than 4,400 reserve units and Adjutant General'due south offices nationwide. Without a standardized directory or readily available points of contact issued by the service branches, information technology often proved difficult for a Veteran Service Representative to reach the unit and obtain a response sufficient to move the merits forward. Nether the 'Unmarried Point of Entry' model, RO users submit requests for actively service Guard or Reserve members to the RMC. The RMC screens the requests to ostend accurateness, then routes the requests to the appropriate service co-operative's central cell, or Single Point of Entry. The fundamental cell is responsible for tracking downwards the records and/or issuing a document to VA certifying that all records have been made available. In turn, RMC staff pulls the records from DoD'southward electronic system of record into VBMS, and provide a final response to the RO.

Defense Personnel Records Data Retrieval System (DPRIS)

DPRIS is an electronic gateway that allows authorized users to access the Official Military Personnel File (OMPF) records of the Military machine Services online. Veterans and service members with a valid DS Level 2 Logon – eBenefits Premium Account with DS or CAC logon – tin can access their personal OMPF information. The following documentation is available.

  • Those documents that record Service entry and exit, length of service, service agreements, appointments, commissions, statements of cumulative service, and other similar fourth dimension specific data.
  • Those documents that record a Service member's functioning including evaluations, fettle reports, effectiveness reports, commendatory and derogatory items, and other like functioning specific data.
  • Those documents that record promotions, didactics, grooming, chronological listings of assignments, and other like specific historical information.
  • Those documents that record administrative actions or personal data regarding dependents, tuition assistance, medical and dental reports, insurance, and other miscellaneous administrative data.

Going forwards – OMPF Records Availability Start Dates for DPRIS

Service Co-operative

Discharge or Retirement Cutoff Date

Air Strength

1 October 2004

Marine Corps

one January 1999

Navy

1 January 1995

Army

1 October 1994

Declension Guard

Non bachelor via DPRIS at this time

The start dates for each of the Military Services represent the dates scanning was completed into their unique OMPF repository systems. If the discharge or retirement is shut to these dates the veteran may non be able to use the system for records. In this instance the veteran will need to go to the National Personnel Records Center (NPRC) in St. Louis for OMPF records.

DPRIS began its development phase in 1997, and received its initial approval to operate in 2002. It currently provides access to the following Section of Defense Armed forces Service systems:

  • Personnel Electronic Records Management Organization (iPERMS) (Ground forces),
  • Electronic Military Personnel Records System (EMPRS) (Navy),
  • Optical Digital Imaging Records Management System (ODI-RMS) (Marine Corps),
  • Automated Records Management System (Artillery) (Air Force), and the
  • JSRRC records management organisation.

Military Services are now digitizing records into their own OMPF repositories, and are no longer retiring them to the National Personnel Records Center (NPRC). DPRIS provides access to these War machine Service OMPF repositories at no cost to the user or the Military Service.

In 2008, DPRIS opened its doors to federal agencies with a business need for access to the OMPF repositories and allowed among other federal agencies, VA Regional Offices to recall records directly from the organisation.

Perhaps the about valuable feature of this new system is that service members and veterans desiring their OMPF records now have access to DPRIS via the eBenefits portal using a CAC or DS Logon account. Service members and veterans are required to have a Level 2 Logon to get into the DPRIS webpage. A Level two Logon is an eBenefits Premium account.

Once in the DPRIS webpage, a user opens a screen that has dozens of checkboxes to request specific records. After the request is completed, the system forwards that request to the appropriate Military Service. The Military machine Service processes the request and sends the retrieved source document images dorsum to DPRIS. Subsequently DPRIS receives the images, it sends the user an email indicating that the images are ready for review. The user can then log into his or her eBenefits Premium account and retrieve the documents.

While many requests are answered in less than two hours, it is not uncommon for a response to have two days.

WHERE AND HOW TO OBTAIN THE MILITARY RECORDS

In order to take charge of your own application, information technology is essential to obtain your own military records instead of allowing VA to obtain those records for you. Incidentally, VA will obtain the records anyway, only your having your own copies allows you to analyze the contents, organize them and fix them in a manner that will present your case through logical and persuasive arguments.

You should order your records every bit the very first matter you do – before you even file a claim and after you submit an Intent to File. If your records are all the same newspaper-based and are available through the National Personnel Records Middle in St. Louis, it'due south a matter of first come first serve. With the new paperless claims procedure, if VA orders any NPRC paper records earlier yous do, the Records Center volition remove those item documents from your file and send them to the Jainesville document Intake Scanning Center to exist put into VBMS. The paper will non exist returned to the NPRC. If you later on utilise for those records, using an SF 180 – afterwards the lengthy iii or 4 month period it takes for the Center to respond – you lot will be told that your records exercise non exist. The dilemma you now have is trying to go those files from the VBMS system. I will discuss this a little further on.

The war machine records that you want to obtain are most ever Service Treatment Records and clinical records from hospital stays. In some cases, you may as well want to retrieve personnel records. Personnel records are needed for those claims where you have to prove that you had a certain duty assignment or you were stationed at a certain location at a certain fourth dimension. For instance a merits for exposure to hazards or trauma resulting in Gulf War syndrome, PTSD, cancer or Agent Orange presumptive conditions oftentimes requires evidence from personnel records. On the other paw, y'all may have these records in your possession that substantiate this and you won't need personnel files.

The of import consideration for where your records are is the date of your discharge. As a full general rule, if you were discharged between 1994 and 2004, your records could either be available through the NPRC or through DPRIS depending on which military service you were in. Except for the Coast Baby-sit, belch after 2004 means your records are with DPRIS. If your files are in DPRIS, yous tin can obtain them through eBenefits for which you need a Premium business relationship. For nearly older veterans, an eBenefits Premium is hard to gear up upwards. For those of you who have discharges from 1995 on, you are automatically entitled to a Premium business relationship. Hither are the discharge start dates for DPRIS records.

Going frontward – OMPF Records Availability Starting time Dates for DPRIS

Service Co-operative

Discharge or Retirement Cutoff Date

Air Strength

1 October 2004

Marine Corps

1 January 1999

Navy

one January 1995

Army

i October 1994

Coast Guard

Not available via DPRIS at this time


Records Which Tin Exist Obtained through Standard Form 180

The Standard Form 180, Request Pertaining to War machine Records (SF180) is used to request information from military records. The last page of this class volition give you the accost where you should mail the request. The mailing addresses are based on the discharge dates from each branch of military service which determine where the records are being kept. It is important to remember that kickoff in the 1990s, personnel records were retired to the NPRC but health records were sent over to the VA Records Management Center, 6 miles down the road. This process continued until 2014 when this role of the RMC became obsolete and Services stored their own records.

As a general rule, any records pertaining to discharges before the dates in the table to a higher place, are generally available through records requests with the National Personnel Records Middle or the VA Records Direction Center for health records for discharges since the 1990s.

Information technology is important to remember that if the documents are supposed to exist in the NPRC, just have been requested at any time past VA since 2012, due to a former claim for case, those documents are no longer available through the SF 180. Information technology is also important to know that whatsoever records that were not requested by VA in paper class from the NPRC are nevertheless available from the Center. If for example merely medical files were requested previously, the personnel files should still exist in that location.

Records for Discharges after the Start Dates Tabular array above for DPRIS Records for discharges after the dates in the tabular array in a higher place can either exist obtained through eBenefits or past filling out an SF 180 and sending it to the appropriate accost listed on the form. If an SF 180 is used, yous volition receive a deejay from the service branch with the data in PDF format. I have already discussed the process for obtaining the data through DPRIS which is too provided in PDF format equally downloadable files in your eBenefits account.

Obtaining Specific Records in an Existing Claims Folder

One of the fastest and easiest ways to obtain specific records in a veterans claims folder is to call the National Call Center at 800-827-1000. These people usually respond to a call within a reasonable period of time and are very helpful. They volition only talk to the veteran claimant or to someone else if the veteran claimant is also on the telephone or nearby. The records center will in no style provide copies of all service treatment records, medical records or personnel records that are already in the Veterans Benefits Management Arrangement database. They may provide a few specific documents if the claimant tin identify dates for those document.

The call center is particularly useful for the following:

  • Providing a copy of the original or subsequent award letters to observe out why the veteran is or was on merits and what the disability rating is or was if the veteran is deceased
  • Perhaps providing a copy of a DBQ in the database if it tin be identified
  • Possibly providing a copy of a medical opinion in the database if it can exist identified
  • Possibly providing a copy of the discharge in the database
  • Providing a copy of a decision letter of the alphabet for a denial or unfavorable conclusion

If they agree to provide copies of documents in VBMS to which they take access, telephone call center service personnel will send those in the mail. Expect to get results in about iii weeks.

Obtaining the Complete Claims Folder in VBMS

I have already discussed your not allowing, if possible, VA to beat you to your newspaper records in the St. Louis Records Center. To avoid a lot of headache and wasted fourth dimension, get for those files starting time, before you lot file the claim. If for some reason, those files had been already requested since 2012, you lot now accept to obtain them through a request to the VA Records Direction Centre which is also located in St. Louis about 6 miles down the road from the NPRC. This is done through a Freedom of Information Act Asking/Privacy Human action Request submitted to the Janesville scanning center or yous can mail your asking to the Records Management Center directly. This is now the standard procedure for requesting records in the possession of the VBA. The Records Direction Center claims that it fulfills 125,000 to 150,000 of these requests a twelvemonth.

If you lot had an inactive claim in paper form in the VA system which was submitted before scanning began in 2012, this paper binder or C File should take been sent either to Janesville or to the RMC in St. Louis for scanning into VBMS. With the exception of certain files that are so sensitive that they must be maintained and locked in cabinets as paper files, all inactive paper files that were kept in the Regional Offices accept been shipped out and all inactive claims should now be available on VBMS. This is really very helpful if you are filing an entreatment or if you are an accredited representative helping a veteran with an appeal. All of those existing records that y'all would accept requested years agone in paper course or in re-create car grade, are now available on a disc sent to yous in PDF format.

If you seek Compensation benefits records contained within a VA claims binder, or military service medical records in VA'due south possession, your asking will be fulfilled by the VA Records Management Center equally part of its new Centralized FOIA/PA Initiative.

FOIA requestPostal service or fax Privacy Act or FOIA requests to the Intake Center in Janesville, Wisconsin:

Department of Veterans Affairs
Claims Intake Center
P.O. Box 4444
Janesville, WI 53547-4444
Fax: 844-531-7818

Y'all can besides post the request directly to the Records Management Heart and avoid the scanning eye equally nosotros accept had experience with employees in Janesville who don't seem to sympathize the purpose of various forms.

Here is an case of a encompass letter that was the result of a recent FOIA request for records. The cover letter and the documents were received on a disc in PDF format nearly 3 months after the request was submitted.

The letterhead is from the VA Records Direction Center at 4300 Goodfellow Blvd., Building 104 in St. Louis Missouri. On the page following is a copy of what was contained in the letter.

DEPARTMENT OF VETERANS AFFAIRS
VA Records Management Centre
4300 Goodfellow Blvd., Bldg. 104
St. Louis, MO 63120

In reply, refer to: 376/275/TLG
File Number: 28777646

Re: Privacy Act Request

Dearest Mr.

This is in response to your Privacy Act request dated June 26, 2017. We accept provided y'all with the post-obit records: Service Treatment Records.

This office volition exist providing your records on a compact disc (CD) for use on your personal computer. Only records of ten pages or more are eligible for CD press. The CD can exist viewed on all computers through the use of Adobe Reader software, which is available online for costless.

Cheers for your interest in the Department of Veterans Affairs. Customer service is very important to united states of america. If you accept questions or concerns regarding your asking for records under the Privacy Human action or Freedom of Data Human action, delight contact our bureau at 1-888-533-4558. Please refer to the assigned example number so nosotros may easily locate your data.

If you lot have questions or concerns regarding your entitlement to VA benefits or the status of your claim, please contact the VA National Call Center at 1-800-827-thou. Sincerely yours,

Records Direction Heart Director

Please note that the agency has provided a contact number. As far every bit I know, this number is not generally bachelor to the public. It could be very useful to you if y'all accept some difficulty recovering information that you feel is necessary to a merits or an appeal, and you lot have someone to talk to. We have non establish it necessary to use this contact number, but I'm sure it would be helpful to some of you.

It should be noted that VA insists on tying FOIA requests to privacy requests. This is a deliberate effort to avoid the xx day deadline for any FOIA request as privacy requests take no borderline. Doing so, gives VA more than time to respond to these requests equally it is unlikely the Department has the resources to respond to records requests in 20 days or less. There is no prescribed form for filing a asking, nonetheless I offering a format that provides enough data to process the request. I take provided that sample FOIA/Privacy Act request on the next page. This document is too found on the Claim Support Disc in give-and-take format under the title "Sample FOIA Request."

SUBJECT: FOIA/Privacy Act request for VBA records at the Records Management Center
<<Your Street Address>>
<<Your City, Land, Nil>>
<<Date of request>>

Section OF VETERANS AFFAIRS
VA Records Management Center
4300 Goodfellow Blvd., Bldg. 104
St. Louis, MO 63120

Dearest FOIA Officer:

This is a asking under the Liberty of Information Act and pursuant to the Privacy Deed.

I request that you lot submit a copy of <<the document you seek>>, or documents containing << the information you lot seek>>. <<Be very specific near dates and types of documents.>>

The records I am requesting are archived with the post-obit identification:

<<your full name or the full name of the veteran if you are a claimant under the veteran>>
<<your appointment of nativity or engagement of nativity of the veteran>>
<<Social Security number or Social Security number of the veteran>>
<<VA file number – if available>>
<<your relationship to the veteran if you are not the veteran and the reason you are requesting the records if y'all are not the veteran>>

If you have any questions, I may be reached at <<your phone number>> or by electronic mail at <<your email address>>.

Sincerely,

<<Sign your request>>

Obtaining Post-Service Medical Records

Obtaining Medical Records from VA Medical Facilities
The Department of Veterans Affairs, Veterans Health Administration was an early innovator of electronic medical records systems. As early as 1977, the Section had operating software in many locations. Over the years the record system has evolved into a plan called VistA. The VistA system is highly rated by physicians, receiving the highest overall score in Medscape surveys of over 15,000 physicians in 2014 and again in 2016, and receiving particularly high marks for connectivity and utility equally a clinical tool.

Considering the arrangement has been effectually a long fourth dimension and is highly functional, information technology is relatively easy to go copies of your VA healthcare records from your local medical middle. Nearly centers answer to requests within xx days and you should have a copy of your records within 30 days. The records make it in the class of a disc which contains your healthcare documents you requested in PDF format.

There are ii forms that are used for obtaining VA medical records. The start of these forms is for you personally as the veteran to request your ain records. This form is VA Form 10-5345a. Be very specific when you fill out this grade and I would advise that you check all of the boxes pertaining to your medical records. Provide the dates and the names of the clinics or the medical centers where you were treated. We include this course on the Claim Support Disc. The 2nd class , VA Class 10-5345, is for an individual representing the veteran'southward interests to obtain the veteran's medical records. If you are representing a veteran for a claim, this form allows the veteran to give you lot permission to obtain his or her records. We besides include this form on the Claim Support Disc.

Obtaining Private Medical Records
If yous are obtaining private medical records and you are not the veteran, you will accept to obtain a release form from the private medical provider and have the veteran sign it. Almost always you will have to pay copying charges for these records. If y'all are the veteran, there is also a private provider form associated with the item provider or providers y'all have seen. Typically, you lot will not have to pay anything for obtaining your own records.

Non all private medical providers have adopted electronic records systems. If the records come to yous in paper format, you may be able to organize those records sufficiently to brand them easy for the RSVR to understand when you submit your claim. If the records are not easily understood, you should arrange to have them scanned to PDF format. Records in PDF format can so exist manipulated, cropped, extracted and rearranged in an guild that will be more than understandable to make your instance to the rating team in the Regional Office. If y'all receive your individual records in PDF format – which is more than probable – you volition also desire to organize those records before you submit them. Working with PDF documents requires a version of Adobe Acrobat or a similar program.

For an example of records that are in PDF format or that have been translated from handwritten records into Microsoft Word and then converted to PDF format, look at examples of these in the ii sample cases found on the Claim Support Disc. The sample cases provide you a wealth of insight into how to organize your records in lodge to arrive easier for the RSVR to sympathize your merits.


Please refer to the table of contents in the meridian right column of this page for more topics on Eligibility for Benefits.

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Source: https://www.veteransaidbenefit.org/how-do-you-gather-evidence-for-a-claim-for-VA-benefits.htm

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